Monday, 19 November 2012

Long time absent

Well I have been away for a while had some personal life problem that decided to crop up.

I have decided to install Mint 13 on my laptop.

So far so good, everything installed and I'll put my views on the Cinnamon as I start using it

Wednesday, 6 June 2012

World of Warplanes

Got a beta key so I get to play for a bit. Nice game looks promising. Have to see what happens when they release it.

World of Warplanes

I have been playing World of Tanks too. I like free game that keep you entertained.

World of Tanks

Monday, 4 June 2012

Customer service?

So trying to be green I got an electric lawn mover from Canadian Tire.

Yardworks is the brand, so here is the tale of trying to get a replacement battery charger.

#1 Canadian Tire does not carry replacement battery chargers. They can't get them and can't tell you where to get them from.

Did a web search and it point you right back to Canadian Tire.

WOW big help since they don't have what you need and will not help you get it.

#2 I called the toll free number on the battery to see where to get a replacement, big shock Yardworks are back east and they don't even carry the product there so they transfer you to the company that has them. They don't give you a number to call and don't give you a company name so you can't find it except going back through the Yardworks number. Big shock again they are only open 8:30 - 4:30 Monday to Friday Eastern Time.

#3 I finally got through to the company that has the battery charger and they asked for the product number. On the battery I have is a part number for the battery and a part number for the charger. Now if you think that either one of these numbers will get you the product you want, think again. What they really want is the product number of the lawn mower. It took me 5 minutes of explaining that I did not have the product number and I was not going to call back and wait another 20 minutes on hold to get through again. Finally he agreed to ship me the battery charger which I had the part number for. I only hope that when it gets here it is the correct one.

Is this is what companies call customer service?

Tuesday, 29 May 2012

Next day

A long depressing day in the life of a computer nerd.

One bright thought was I was introduced to a puzzle game.

Manufactoria very interesting game to challenge your mind. Will let you know if I ever finish it.

Monday, 28 May 2012

Monday again

Recovering from a weekend of gardening and painting. Now I get to go back to work and deal with strange questions. At least I'm sitting down and not getting sore from all the work.

People who don't work in IT will not understand how frustrating it can be dealing with computer novices. Note is use nice terms here rather than the one I would really like to say, but I digress.

I was talking to a user who was having trouble getting his e-mail. Since I'm doing this all remotely and over the phone this leads to challenging situations. I could not access his network as the internet was down. For the next 5 minutes I tried to explain that since his internet was down he would not be able to get any e-mails. He keep saying that his computer was connected by wireless.  I finally convinced him that he need internet to get his mail but was still confused as to why his wireless network could not get his mail.

I'm in the process of developing the serenity prayer of system administrators since we really need it some days. So here is my first stab at it.

The Serenity Prayer for System Administrators

 God grant me the serenity to accept the stupidity of users I cannot change; the courage to change my mind when I want to delete their access and files; and the wisdom to not actually kill them.

Saturday, 26 May 2012

Missed a day

Well it's the weekend and I missed a day in the life.

Got busy with work and traffic was a pain.

Thanks to Diablo 3 I'm keeping my sanity. Lucky for me I can kill stuff and not go to jail ;)

Will review the game in a later post once I have played more.

Will also post some games that are free to play for people like me who are cheap.

Thursday, 24 May 2012

Installing Vista

Well I started doing an install on Vista, good thing I have the driver for the network card.

First round of updates 105, been going for a while. You think that Microsoft  would do a roll up and let you install the latest service pack first.

Well a few more hours of updates then I should be finished.

Just starting

Going to start creating a blog about general computer stuff i.e. a day in the life of a computer geek.

I hope to update this blog every day and include smart phone, computers, software etc.